Creating an account is easy and free. Simply click on the “Sign Up” button on our homepage, fill in the required information, and follow the verification process. Once completed, you can start browsing listings or listing your room.
Yes, safety is our top priority. We verify all listings and users to ensure a secure and trustworthy community. Additionally, we offer a secure payment system to safeguard transactions between students and hosts.
Absolutely. RoomHoppa gives hosts full control over their listing prices. We also provide tools and insights to help you set competitive rates that reflect your offering’s value and the local market.
The RoomHoppa Wallet is a secure payment system designed for the convenience of our users. Students can pay their rent through the Wallet, and RoomHoppa then securely transfers these funds to the host. This method guarantees a safe and trustworthy payment process for everyone involved.
RoomHoppa has a dedicated support team to handle disputes and ensure a fair resolution. We encourage open communication through our platform and intervene when necessary to mediate and resolve issues.
To book a room, simply search for your desired location, select a host that fits your criteria, and click the “Book Now” button. You’ll be guided through a straightforward process to confirm your booking details and payment through the RoomHoppa Wallet.
Yes, you can. RoomHoppa encourages open communication between students and hosts. You have the option to message the host directly through our platform to ask any questions or clarify details before making your booking.
If your booking request is declined or you haven’t received a response, don’t worry. RoomHoppa offers a wide range of accommodation options. We recommend reaching out to other hosts or exploring additional listings that match your criteria.
Cancellations can be made directly through your RoomHoppa account. Depending on the host’s cancellation policy, you may be eligible for a full or partial refund. Please review the specific cancellation policy for your booking for more details.
Yes, changes to your booking dates are possible subject to availability and the host’s approval. You can request date changes by contacting the host directly through RoomHoppa. Any adjustments will be confirmed and processed through our platform to ensure security and clarity for both parties.